this post was submitted on 17 Feb 2024
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Fairphone’s latest repairable device is for people who hate saying goodbye to an old smartphone more than they like buying a new one.

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[–] [email protected] 149 points 1 year ago* (last edited 1 year ago) (14 children)

As someone who knows a good portion of the Fairphone staff in person, and knows they have a great atmosphere and are mostly great people: Fuck you @Fairphone for leaving my perfectly working FP1 dead in the water without SW updates, and removing the spare parts for the FP2 from the store around the time my FP2 needed them (USB charging port, battery), and for making every new fairphone larger, not offering a SINGLE phone in a proper pocket size (like the FP1).

For users who can live with the tablet-size of modern smartphones: Yes, repairability and longterm support for more recent phones appears not too bad, certainly better than most competitors, but still - if you are someone like me, who treats a phone well, you can not expect to be able to find spare parts by the time wear & tear from normal use will make it necessary.

[–] [email protected] 123 points 1 year ago (5 children)

If you can't buy parts a decade after something is purchased, the repairability is a gimmick, a sales trick.

I'm not making a joke, that's the truth of it, imo.

That's how old the fairphone is.

My lgg3 is a year younger, and it's a pain in the ass to find a real battery, but LG didn't sell the thing with the idea of users being able to repair and upgrade. You expect an LG phone to have poor parts availability after a decade.

Like you said, a phone under normal use should last a decade plus. Barring failure of the main board, which is kinda where replacing that part means it's a new phone rather than a repaired phone, if you're still left with a device that you can't get parts for, it's landfill waste. Kinda puts a damper on sustainability as a factor.

Fairphone is a gimmick, and it always has been. A good gimmick to be sure, but a gimmick.

[–] [email protected] 32 points 1 year ago (2 children)

Sadly yes, I like the company philosophy, and I understand that - with regards to device size - due to them being small, they can only run 1 product line, no parallel small phone. But what I do not understand then is how they feel they have to release a new model every 2 years, which also drives switching the production lines for older model spare parts. That's not sustainability in my eyes. I was severely disappointed after Fairphone advocated for repairability with "the most sustainable smartphone is your old one, if you continue using it", and still having my Fairphone 1(!) in tip top condition (the only part that broke was the power button, which I repaired myself with an iFixit tool & a soldering iron) but no longer being able to use it because SW support is discontinued. I was even more disappointed when my FP2 finally started having problems charging because the USB port was becoming wobbly / loose, and not being able to purchase a new bottom module because "sorry, we're on FP4 now, only spare parts we still ship are FP3 and higher".

So now I am on shiftphone 6mq - which is not necessarily smaller, but might be usable with free OS + docking station sooner than a FP ever will.

As you say - a good gimmick, but a gimmick nonetheless.

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[–] [email protected] 19 points 1 year ago

I always think about auto repair when repairability comes up. I could still get parts for my 30yo jeep. Hell people make parts for collector vehicles, even 90 year old Model A cars.

Now, you might say modern cars are less repairable but I can also get software to diagnose and configure my 5yo Toyota 4Runner. And if I upgrade some parts it doesn't void the warranty because of consumer friendly laws.

Tech would be very different if it followed these patterns.

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[–] [email protected] 23 points 1 year ago (1 children)

That's interesting. Can parts be found on other resellers or sites or is Fair phone the only suppliers for these parts?

This kinda defeats the purpose of buying one.

[–] [email protected] 13 points 1 year ago (3 children)

From other people you would only get used parts. To be fair, the Fairphone community is quite good and supportive, and there are people there that collect broken phones from users, salvage them for parts & repair phones for users. But if you would like to procure original, new parts, you should not count on the FP company to provide any beyond the support duration that they promise in writing (not sure what that is right now).

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[–] [email protected] 12 points 1 year ago (6 children)

My understanding is that they alone can't give driver updates, which is why they choose a chip for FP5 which will get supported longer. (That doesn't explain regular software not getting updates)

I assume you looked elsewhere for Fairphone 1 parts?

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[–] [email protected] 81 points 1 year ago* (last edited 1 year ago) (11 children)

Nokia has decent phones dirt cheap that you can repair yourself, and you can buy spare parts cheap too, and it runs completely vanilla Android, with good multi year upgrade policy.

https://www.youtube.com/watch?v=kh-7sMEDxyw

My wife has her eye on a Nokia G42, and it has both Micro SD slot and minijack. So you can use a 1TB MicroSD and laugh all the way to the bank at those who bought an S24 Ultra with 128GB 😂 🤪 😆 😜 😋

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[–] [email protected] 69 points 1 year ago (6 children)

Fuck them for removing the headphone jack, it makes no sense at all

[–] [email protected] 38 points 1 year ago* (last edited 1 year ago) (2 children)

They have literally an explanation for this on their website. You might disagree, but saying "it makes no sense"...makes no sense.

Also, they discontinued the earbuds and still no jack on FP5, so the idea that "they wanted to sell their own buds" doesn't seem to be likely.

[–] [email protected] 33 points 1 year ago (2 children)

It makes no sense to me, their whole deal is sustainability, by removing the headphone jack it forces me to buy Bluetooth headphones that all have batteries in them and are presumably not up to Fairphone standards of sustainability.

And saying we're just following market trends sounds like a shitty explanation to me. I have the 3, I'll use it for as long as it works but after that no Fairphone for me.

[–] [email protected] 12 points 1 year ago (5 children)

USB-C earbuds exist. No one is "forcing" you to do anything.

[–] [email protected] 24 points 1 year ago

Which is still having to buy a second set of earbuds/headphones when there's no need for it. Or buy a separate dongle (a major pain in the ass over time).

This is not "sustainability" friendly design.

[–] [email protected] 20 points 1 year ago

Headphone jacks also exist, so I won't be buying this phone.

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[–] [email protected] 14 points 1 year ago

I'm surprised they discontinued their buds. Thank you for pointing that out.

They're still selling a 250 Euro Bluetooth headset with the phone as a option

https://shop.fairphone.com/fairbuds-xl

[–] [email protected] 27 points 1 year ago

It makes perfect sense. They wanted to sell their own branded ear buds.

[–] [email protected] 18 points 1 year ago (2 children)

I have the 4 and haven't missed it once 🤷

[–] [email protected] 16 points 1 year ago

That seems to be most people, but for me it's a deal breaker.

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[–] [email protected] 49 points 1 year ago

Maybe the best part of the FP5 that is talked about little is that the main SoC is not a consumer grade Qualcomm chip, but an industrial grade one that will get driver and firmware upgrades for a much longer time than the consumer ones.

In addition it is fairly similar to other slightly older Qualcomm chips that already have main-line Linux kernel support, so the prospects of running Mobian or PostmarketOS on it are quite good.

[–] [email protected] 48 points 1 year ago (2 children)
  • extremely slow updates
  • incomplete updates as component lifespan is shorter than advertized

Yeah, its about what comes in the Future

[–] [email protected] 30 points 1 year ago* (last edited 1 year ago) (3 children)

Don't forget the fact they manufacture it in an oppressive authoritarian regime, where the sales tax goes to fund over 1 million Uighurs being held in literal concentration camps.

Imagine if 80 years ago there were products labeled "Ethically Made in Nazi Germany", and the marketing team said it's important to help the individual small businesses there so that the good people can have a higher standard of living.

It's mind boggling to me that people are falling for this.

[–] [email protected] 38 points 1 year ago (2 children)

They make the problem of their supply chain clear. And still, it is probably the most "fair" phone you can get, so I dont understand the critizism really.

Why arent you criticizing all the other manufacturers, that dont even try to do anything positive? Its always the small companies, that try to improve on things and then get shitted over for not going all the way. I dont understand it...

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[–] [email protected] 22 points 1 year ago (2 children)

They are making an effort though. Every other manufacturer also produces in China. Fairphone at least pays the workers better and tries to make the supply chain as ethical as possible.

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[–] [email protected] 14 points 1 year ago (3 children)

Google sure is creating a lot of Pixel-fanboys by instilling this myth that if you dont get daddy google's precious over-the-air updates delivered to your phone in 30 seconds after their release your phone might be at great risk®™ (exactly like if you dont let google play store scan the apps on your device to look for malicious software, like F-Droid, a common known attack vector).

Because surely Fairphone users are all government officials with nuclear codes and Kim Jong-un's nudes saved in their notes and teams of indian hackers are 24/7 waiting for a security update to release, so they can unpack the zero-day-vulnerabilities before fairphone gets their release-cycle

Can you please elaborate further on this "component lifespan" thing? Because I think they were quite clear on the processor life cycle.

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[–] [email protected] 36 points 1 year ago (1 children)

Less about what comes in the box and more about what you get over the years sounds like most video games now.

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[–] [email protected] 35 points 1 year ago (4 children)

I'm on my 5th year with my Oneplus 6.

I suspect I'd I do a full wipe, a new OS and a fresh battery I should be able to keep it going for a couple more.

Phones plateaued for me. It runs fast. It holds more then enough data.

Camera is a little slow. I've been told to stop using the default camera app. But then the double click to open won't work.

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[–] [email protected] 33 points 1 year ago (8 children)

No headphone jack means fairphone now encourage Bluetooth earbuds and electronic waste.

They're dead to me.

[–] [email protected] 26 points 1 year ago (1 children)

I still don't get this level of rage. I just have a USB C adapter on the end of my ear buds, problem solved, one less physical port to have to replace as I keep my phones until they're dead dead.

I guess you could argue you need an extra cable on you to plug direct into a HiFi system, but I cant even remember the last time that was something I'd want to do.

Aldo in the case of a repairable phone and having replaced the USB on this fp4, I struggle to see where they would have fit an extra daughterboard for a 3.5mm jack to make it repairable

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[–] [email protected] 30 points 1 year ago (7 children)

No offence but I don't think this phone will be any good in a few years because of the CPU choice.

If it's already sluggish now, what will it be like in 5 years? Unusable.

[–] [email protected] 34 points 1 year ago (1 children)

I'm writing this comment on a Fairphone 5 right now and it doesn't feel sluggish at all.

It doesn't seem to me like the increased performance of phones has had much effect on the actual experience for a while if gaming or content creation is not done on the phone. As a daily driver I think this phone will last me a while.

[–] [email protected] 17 points 1 year ago (2 children)

I mostly can't get over paying more for worse specs. It doesn't have to feel bad now but with 8 years of support it could very easily not feel good in the future. It's a $760 phone that benchmarks close to the Samsung A54 a $400 phone.

The selling point is the ethical value of the phone but it'll never top how much waste buying a used phone saves.

[–] [email protected] 19 points 1 year ago (12 children)

Other phones can be much cheaper because they don't care about slavery or child labor in their production line and don't support their phones that long

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[–] [email protected] 27 points 1 year ago* (last edited 1 year ago) (6 children)

I have had my fairphone 5 since October, and I am ~~contempt~~ content with it, ive noticed a few software bugs and made the customer support team aware about them and while I'll admit their responses are rather slow at times, ive never had a problem with attitude or unhelpfulness so far from them.

I will do what I can to genuinely keep this phone going until the security updates stop, being able to buy and replace the battery for a respectable 20 quid is incredible.

I'm also very excitied to see what 2027 brings as that is the year manufacturers are required, if they want to sell in the EU, to make their phones extremely repairable

[–] [email protected] 13 points 1 year ago (1 children)

i think you mean content, little bit different meaning than contempt ;)

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[–] [email protected] 25 points 1 year ago (4 children)

Wow a site that doesn't fill up 90% of your phone's viewport with ads? Color me impressed

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[–] [email protected] 21 points 1 year ago

So "Occasionally sluggish performance" now at launch? Surely it won't be much better 5 years from now

[–] [email protected] 20 points 1 year ago (2 children)

The phone is great and things can be replaced easily. My only issue with the phone is it's price. It's quite high compared to phones with similar specs.

[–] [email protected] 61 points 1 year ago (2 children)

It's because they try to ethically source as much of the phone as possible, and go out of their way to pay fair wages and ensure no forced labour is used in the supply chain.

Unfortunately that adds significant cost.

[–] [email protected] 62 points 1 year ago (2 children)

Unfortunately that adds significant cost.

That's not unfortunate, that's logical. Unfortunately, other companies are allowed to exploit humans and the environment for more profit despite lower prices.

[–] [email protected] 16 points 1 year ago (2 children)

It's amazing when you realize that modern civilization as we know it depends on numerous layers of slavery, child labor, and general worker exploitation.

[–] [email protected] 16 points 1 year ago

Also don’t forget the “externalized” costs of massive and irreversible environmental damage!

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[–] [email protected] 14 points 1 year ago

They only harvest from sustainable phone forests. 👍

[–] [email protected] 33 points 1 year ago

Yea that’s what happens if the company at least tries to make it repairable and not made by exploited people.

[–] [email protected] 12 points 1 year ago* (last edited 1 year ago)

for people who hate saying goodbye to an old smartphone

laughs in Fairphone 3

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