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Should I also tip the delivery driver, and the person who made the product?
Fuck off with the tipping bullshit already.
Pay your damn staff properly and stop trying to guilt your customers into subsidizing your cheapness.
Agreed. But until we actually hold these giant companies accountable, please don't take it out on the worker by stiffing them. If you don't want to pay the fees, don't use that service, and tell them that.
until we actually hold these giant companies accountable
Got any practical method of doing that?
Nope, I'm just screaming into the void.
Tipping is kind and shows respect and appreciation. However I don't tip anyone that I've never met.
I don't think $7 is a particularly hefty fee. If it's a grocery store they typically aren't paying employees to do shop for you, it's an extra service for an extra charge. I think I pay $10 per order from my local grocery.
It's $7 more than other stores in my area. And the only grocery store I've ever heard of that asks for tips.
FWIW, Walmart doesn't have a fee for pickup orders and free shipping for orders over $35. They also don't accept tips.
As a consumer, fees upon fees upon tips just seems wrong. It discourages business, IMO.
Walmart's not going to be a good model, there, as while the chance of abuse being the cause might not be 100%, it hangs out near enough 100 to know more than a few intimate things about it.
If you're asking someone to collect your groceries, maybe pay them to do so. Tips are broken as a concept, so whatever there.
Walmart's not going to be a good model
It was an example. Other grocery stores have the same pricing structure, but I have less experience with them.
If you're asking someone to collect your groceries, maybe pay them to do so.
I don't get this. They already get paid to do this, just like a stock clerk or cashier.
typically aren’t paying employees to do shop for you
The employees are paid hourly to be at work and do what they're told, basically. It's not like asking an employee to pick groceries for an order costs the company extra. The employee is already being paid to be there whether or not they pick your order.
The fee is being charged because they know you will pay it, not because it's an extra cost.
I think they’ve generally started hiring people to only handle online orders, or that’s how it appears at my local stores.
T&T is a Loblaws chain. It's wholly unsurprising that they'd be this scummy
that's a low blow, Loblaws
That actually explains a lot!
I have just stopped tipping....
I was generous during covid to those actually working, 30% usually. Now nobody does a damn thing but have their hand out... Companies need to step us, not us.
That being said I'm not physically unable or too lazy to go to the grocery store.
That being said I'm not physically unable or too lazy to go to the grocery store.
These guys are over 50km away. If the weather was nicer, I'd probably bike there.
But I'm happy to pay shipping for something I can't get locally. I haven't placed the order as the tip stopped me cold.
Honestly it's not a small job to go up and down the aisles and collect everything.
Though tipping groceries seems odd.
Honestly it's not a small job to go up and down the aisles and collect everything.
I would expect that their pay covers the work, and if that, then the "handling fee" should.
If not, then their damn employer needs to step up!
I expect the subtotal is the actual price of groceries, handling fee is the cost of the employee collecting them, mailing is mailing.
... handling fee is the cost of the employee collecting them...
The cost to pay them, or as a "convenience fee" for the customer? Because there are no handling fees at any other grocery stores, except for a $1 from one place.
And their pay should come from their employer.
And of this is being delivered, do I tip the driver, too? When is it too much?
Other chains might be trying it without charging yet. Or the orders aren't so high yet. Who knows.
And their pay should come from their employer.
...It is. Via the handling fee. Let's put it this way: If the store hires people whose sole job is to walk up and down the aisles filling orders, the store has to get money to pay those people. The store gets that money by charging people the handling fee.
It is. Via the handling fee.
No, they get at least minimum wage. The handling fee is an added fee that goes to the company. Only the tip goes "100%" to the employee, as it states.
If the store hires people whose sole job is to walk up and down the aisles filling orders, the store has to get money to pay those people. The store gets that money by charging people the handling fee.
Nonsense. The store pays cashiers, too, and they don't charge a cashier fee. Or a stocking clerk fee.
To prove it even further, they don't offer a discount when using self-checkout.
When I worked in a grocery store, we wouldn't dream of asking for an additional fee or tip, even when we bagged and walked out someone's groceries to their car. It was part of the job we were being paid to do.
You are confusing direct payment and general revenue/fees from which the store pays employees. You are correct Handling fee is not directly transferred to the employee. Handling fee is revenue collected by the store. Now that they have a big pool of revenue, they pay their employees from it (the minimum wage you referred to). Read that in context of the next two paragraphs.
WRT cashiers and stockers that was part of the existing business model. The general profit from groceries covered those expenses.
The general profit from groceries does not cover the expense of a different business model of hiring additional employees whose sole job would be to walk around filling orders. Those additional jobs require additional revenue, which the store gets from handling fee.
The next question may be "why a Handling fee" instead of paying those employees from general profit from groceries. The answer is because online orders have a new direct cost, which the store wants to put on those customers that are creating that cost. That's the short of it.
Tipping is an entirely different part of this.
Especially since you don't know the quality of the picking
are we still tipping our landlords?
Tipping them upside down?
Every $ you tip is one $ more that that fucker Galen doesn't have to pay his employees.
i mean you're paying for convenience. if you didn't order online and have it delivered you'd be paying for gas and transport to and from.
god this is such an american reaction lol, i bike to the stores!
Closest i've ever gotten to driving to a store is taking the bus to buy an air fryer.
i mean you’re paying for convenience.
Out of curiosity, does Amazon charge a handling fee or ask you to tip the picker? Walmart? Sporting good stores? Pet food stores? Absolutely not.
There are a dozen grocery stores in my area, and the most that any of them charge for a "handling fee" is $1. None ask for tips, and actually ask not to tip.
I'm not arguing about shipping costs. But a tip on top of a handling fee is mildly infuriating.
It would be way more convenient for me to walk to the store and buy this item, but these guys are a few cities over. I'm happy to pay for shipping, but everything else is a cash grab.
Is $1.43 the complete tax? If so — how is your government financed? All countries I know of add a VAT of ~ 20 %.
Not all items are taxable. An apple isn't, but a box of cookies is. It depends on what OP bought
"Mail delivery fee" implies this order will be sent via post.
Fuck em.
Don't forget to tip Galen Weston.
You could just go to the store and buy groceries
This one is unfortunately over 50km away and sells ethnic food that I can't get locally.
Edit: spelling
Wait, so your buying groceries from 50km away? It sorta seems like a handling fee is very applicable in this situation, no?
Tap other and input 0
This is one reason I dislike buying online. Never know when you're gonna be screwed by stuff like this.
I had to buy lab access codes online for a couple classes and with an applied 25% discount code on one item I still ended up paying, tax included, pretty much the same price as before the code was entered (without tax). Online is convenient when I'm buying things like old CDs or old games or something along those lines, but I hate all the sneaky shit a lot of places will try to pull on you.