Programmer Humor

Haha sounds so familiar.

The duality of “we’re a tech company! :D” on the outside and “IT is a good for nothing cost centre >:(“ on the inside

Fun story! At a conference, I asked this vendor (the company collapsed now) if I can see their documentation. The obvious sales person made a big stink how it's only for paid customers and I can see it when I paid.

I told him how stupid it was since his competitors have their docs open.

During a conference's event where they parade their sponsors, the vendor got on stage and called me out with "And paid customers will have a wealth of support, like developer documentation... Especially for you [name]".

In my nerd rage, I shouted from the audience "What kind of shit software is afraid to share their developer docs publicly?" I was escorted out by security.

And during the night event when everyone mingles (including sponsors), the guy didn't show up. And apparently, news got around where by the last day of the event, the entire booth was taken down.

I dunno if it was me shouting and everyone agreeing with me, or the conference realizing that attacking a paid member of the audience wasn't a good idea and told him to leave.

Either way... Tell it to their faces when their product isn't dev friendly. These charlatans seem to get bolder and bolder with their garbage.

Been there many times. Had one case where support had to through the reseller who sold licenses in our country. Actual people who knew what they were talking about was tier 3.

We had a bug and were trying to report it and get a fix or workaround. Just told no, we're doing it wrong. After a lot of back and forth we had to pay for an "expert" to fly over and show us what we were doing wrong. Turns out he wasn't an expert, he was a salesmen. Made a demo for us on the flight and the first time he ran it was in our meeting room on projector.

Failed in exactly the way we had been saying. It was very satisfying.

Finally he phoned the dev team who confirmed the docs were wrong and we couldn't do what we were trying.