The photo that UPS provided to prove that they delivered my package. I mean, sure, it’s my front porch, but they could have included the package.
this post was submitted on 19 Mar 2024
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Mildly Infuriating
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Plot twist: OP ordered a front porch
You got me!
Sounds like an easy claim that they didn't deliver the package.
Yup. It is an official proof that the package wasn't delivered.
If anything, that proves that they didn't deliver it lol
Looks about right.
For a while Google had the roadmaps to the property right but not Apple. Using your eyes it was easy. Following the app blindly, not so much.
Found a box at the back of the property clearly tossed over the back fence, no where even visible from the house. Compliments of UPS.
Btw if you have Apple Maps, it's decently easy to submit an address correction, they usually update with corrections within a week or so. Google maps is also easy enough, but they seem to take a bit longer to correct.
This is really useful to know if you buy a new build house.
The speed of Google Maps corrections seems to strongly depend on some internal reputation data they have from your previous submissions and the kind of submissions you make. The more you contribute accurate stuff, the faster your future contributions go through the system.
Unfortunately, I've never found a way to submit corrections to Apple Maps from a Linux system, so there continue to be a dozen or more places where I know Apple Maps is wrong but I can't help them out with fixing it.
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This is where I would deliver your package
IF I HAD ONE
Last one of these I had the guy was driving away and took the photo.
Based on the number of photos people post on Nextdoor of their package at a totally different house, I'm not sure why these companies bother. Maybe they could train drivers to actually use their brains to see if they're at the right place first.
They'd need to allow drivers to take enough time to appropriately do the job, so that's never going to happen.
When you have to make as many deliveries in an hour to require breaking the sound barrier during your shift, you don't have time to check house numbers.
Accurate. I get pissy about my deliveries (FedEx is notoriously bad here) but the truth of the matter is that the drivers are way overworked. They time shit down to the minute but assume traffic is constantly as good as the best days. So yeah, they build in time for bathroom breaks and to get everything where it goes as long as no one on the road has wrecked, is driving slow, and there are no construction zones gumming up the works. Then they penalize the drivers if everything isn't done. So you end up with shit thrown over the fence, boxes that look like they were run over, misdelivered packages, and pictures of the corner of a porch.
I used to work for fedex. Most of the time those run over boxes were just crushed by the machine that handles them and sorts them, not always though... I worked with some daft people. Lots of my coworkers hated how prevalent door cams became but I loved them. Made it reeeall easy to call people out on their bullshit.
When there was a dispute things wound usually go like this 'I delivered the package right at their front door, there's a hallway cam, ask them to contact the manager and get footage of me not stopping by when I claimed I did.' I never got into trouble in the years I did it because I always did my job right.
I don't disagree. Ultimately it's the fault of companies who expect drivers to do way too much to do it well. Having them waste time on a picture is incredibly stupid when a lot of times all it does is prove the delivered to the wrong place. It feels like the kind of thing thought up by upper management with no idea what the actual day to day of the job is like.
Actually I find the picture thing to be helpful. There's a house on the next street over with the same house number and a similar street name, so we get packages misdelivered from time to time. If I see their porch in my delivery picture, I know where to go get it.
Just the other day, Doordash delivered somebody else's Chipotle to my porch. Because the driver took a picture, I saw the actual customer walking by, comparing the photo on their phone to my house, and then coming up to get their burrito bowl.
And having the photo that their employee took of a house that's obviously the wrong one has also been helpful in getting refunds before. Not me, but one of my friends; they had their package delivered to a house they didn't even recognize, and the number on the door was clearly wrong, so the company refunded them.
So the photo thing I'm actually cool with. Yeah, it was probably originally conceived as a CYA for management, but it does actually turn out to help. I'd rather they give them time to be human beings while they're doing deliveries; the photo thing isn't really the big problem here.
So that's where they put my invisible bench!
"MILDLY" infuriating? lol
Guy doubled as a porch thief? But it's hilarious must been new at the job. Didn't even know UPS did that thought only Amazon did?
I bet their phone was too slow and took the picture a half second after the driver hit the button, while they were turning away from the porch.
They all do it now (except USPS?)
It's really hit and miss though, at least where I am. Amazon does it probably 75% of the time. UPS and FedEx are both maybe like 30% of the time. I don't know if the shipper has to flag the package to have a picture taken or the drivers just don't give a fuck most of the time.
USPS don't take photos, but at least in my experience they have the best delivery drivers. My local mailman knows people's names and there's been several times where letters or packages had the wrong address (correct street name but a typo in the number) and I still got them. He circles the address and writes "address corrected by your mailman" on the label.
The worst delivery company, by far, is OnTrac. They say it's overnight but in reality the package would come any time between tomorrow and 2 weeks from now. I'm glad that Amazon don't use them any more - in my area, Amazon used OnTrac until they switched to handling deliveries themselves.
Did you actually get the package?
My proof was one time a picture of my entire apartment building
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