this post was submitted on 13 Feb 2025
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] [email protected] 26 points 2 months ago

Bad UX isn't keeping most people away from Lemmy. Not being able to give up their addiction to Reddit is what's keeping them from Lemmy. There's a lot of people who will complain about the shitty things billionaires and tech companies and politicians do to them, but aren't willing to lift a finger to change things.

You're never going to bring those people to Lemmy unless Reddit shuts down and you develop an algorithm to spoon feed them whatever they want to feed their doomscrolling habit. Lemmy is better off without them.

[–] [email protected] 26 points 2 months ago* (last edited 2 months ago) (7 children)

Could have auto versus manual server choice. Can always maintain option for granular selection for those who want, but "normies" could walk into a quiz when migrating?

  • Top three things you used Reddit for? (List of maybe 10+ things, servers can maintain their feature list to empower this)

  • Do you like A) talking to everybody about days topics B) talking to a smaller group of like minded people

  • Do you like A) a MORE moderated space B) a LESS moderated space, realizing you may see more spam and controversy

And then calculates a server that meets needs, if multiple, then random number generator to assign a server from the filtered options. On user side, all they see is a quiz followed by a typical registration screen. This would help with distribution of users across niche servers, but feel lighter for user. They also would assume a more curated experience, regardless of where they end up. Servers could have to opt in to be fed users from search of they were afraid of impact on cost to maintain server.

The above likely aren't the right questions, but this framework could be effective

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[–] [email protected] 25 points 2 months ago (7 children)

The comments here are smug as fuck.

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[–] [email protected] 25 points 2 months ago* (last edited 2 months ago) (4 children)

People forget that user experience isn't just the stuff on the screen you interact with. There is a governance piece that is lacking in a lot of instances, and in the open source community as a whole. A lot of the successful projects out there are backed by some kind of foundation.

Take a look at the latest Hexbear drama. Some person out there owned the domain for their instance and let it expire. Now they are in a bidding war with a crypto site with a hexagon-related name. If they had formed some kind of organization or entity that registered the domain and owned the instance, this probably wouldn't have happened. Their users wouldn't get redirected to a domain auction site when trying to access the site. That's not an ideal user experience. It destroys trust.

SDF being a 501c(7) is one of the reasons that it's my home instance. For me, it provides a level of trust that an instance run by some random person on the internet doesn't. If there is a big federation/defederation debate, then it's really up to the membership to decide, and not a collection of admins or a single person getting the vibe of the users.

Another thing to remember is that Lemmy really shouldn't be competing against Reddit. The purpose of Reddit is to have the user generate content in order to keep the user's attention on the site so they can sell targeted advertisements. This is the basic business model for all of commercial social media. It has nothing to do with creating communities. That is secondary. If you want more people on Lemmy so that there is more content for you to consume, just stay on Reddit or TikTok. They need to sell ads in order to fund model training to keep your engagement up in order to sell more ads in order to provide quarterly growth to their shareholders. If you want more people on Lemmy because more brains mean better communities, then focus the communities.

The real opportunity for the fediverse is getting a lot of the existing non-profits, social organizations, and other types of communities to set up their own instances. This answers the “what instance do I join?” question by joining the instance associated with the community you're already involved in. Another reason I'm on SDF is retro computing. If you're really into your local makerspace, then you probably have a community ready to go for a Lemmy instance. If you're involved in your HOA and you all have a Facebook page or are all over Nextdoor, maybe set up a Lemmy instance. In all these cases, the organizational infrastructure is there for the administrative stuff like getting a domain and paying for hosting.

Also, I'm old enough to remember that Facebook took off when everyone's parents started joining. Imagine if the AARP rolled out a Lemmy instance. They are big enough put some serious money into development. You would probably get a lot of accessibility improvements.

P.S.

Check out how theATL.social is organized. The guy did as a LLC, but he seems to be community focused and transparent.

https://yall.theatl.social/post/201135

https://opencollective.com/theatlsocial

https://yall.theatl.social/communities

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[–] [email protected] 23 points 2 months ago* (last edited 2 months ago)

It should have an account creation process like those old RPGs where it asks a series of questions then says, “we recommend this server: . It is ” then has click next to proceed or click “I want to choose another server” to just get a list.

1-hate, 5-love Do you like capitalism? Do you like tech? Do you like sports? Would you prefer a large server? etc

It should also be possible to skip the quiz and go straight to server selection at any point.

[–] [email protected] 23 points 2 months ago (5 children)

New users get overwhelmed with decision fatigue, especially when they have average intelligence.

When selecting a federation, new users should be told:

"Because Lemmy isn't run by a large corporation, lots of small volunteers run Lemmy and run different copies of Lemmy at the same time. These different copies are called instances. You can choose 1 or just click the large red button and we'll randomly select one of the most popular instances for you. If you aren't sure what to choose, just press the button!"

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[–] [email protected] 22 points 2 months ago

lol lol

  1. Reddit sucks
  2. I can’t be expected to make a decision
  3. I’ll stick with reddit
[–] [email protected] 22 points 2 months ago (5 children)

How did people figure out what email provider to use?

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[–] [email protected] 22 points 2 months ago* (last edited 2 months ago) (5 children)

You can't do anything because these excuses are window dressing and not the core of the issue. The core of the issue is that 99% of people are incredibly unwilling to change their habits or spend five minutes to wrap their heads around how things work. If the question of which server to join is too much, this kind of space isn't for you.

No, having a full time job or a family is not an excuse to not learn how computers or the internet or networks in general work. You've had a lifetime to learn and are willfully ignorant. If you just give up and run away the moment you have to apply two braincells to understand a new concept, your cognition is fucked.

Im personally fine with basic competence and tech literacy to be a natural gate keeping the unwashed morons out. Lemmy is growing at a fine pace without catering to the lowest common denominators.

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[–] [email protected] 21 points 2 months ago (2 children)

Good keep those numb nuts away. Reddit sucks not only because of Spez and his greedy overlords, many of the users suck as well and I bet there is a big overlap on the Venn diagram between people who suck and people who think lemmy is confusing

[–] [email protected] 17 points 2 months ago (1 children)

Technical aptitude != emotional maturity

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[–] [email protected] 21 points 2 months ago (5 children)

endless wars of who's federeated with who

i've been here for months and months, i might have seen this mentioned as an aside once or twice. but "endless wars"?

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[–] [email protected] 21 points 2 months ago* (last edited 2 months ago) (4 children)

Lemmy UX is identical to old Reddit. Come on.

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[–] [email protected] 21 points 2 months ago* (last edited 2 months ago) (3 children)

A lot of disingenuous Lemmy users in that thread pretending that picking a server is more confusing than filing your taxes. I think join-lemmy should probably hot-list like 6 or 7 servers instead of making you choose via a primary interest, since you can migrate your account later anyway. But I am personally not tech oriented and managed to make an account and find an app without an issue.

The goal was never to convince people who don't know how email works to join, it's to convince an average reddit user to join.

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[–] [email protected] 21 points 2 months ago (1 children)

Add a bell button and a whistle button.

I think instead of promoting a page where people have to choose a server, just send people to lemmy.world directly. We should probably just get people to sign up there at first and have the ability to migrate their accounts to other servers if they want to do that later.

Having to choose from multiple servers is asking people to choose between a bunch of options they know nothing about. Get people straight to looking at content and posting stuff as soon as possible, once they're more invested, and understand more about the different instances they can change servers if that's what they want to do.

But yeah writhing the code needed to make account migration seamless might be a lot of work so not sure if that will happen.

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[–] [email protected] 21 points 2 months ago* (last edited 2 months ago) (3 children)

"Here's Lemmy. It's like Reddit. There's a bunch of different websites for it, but they all have basically the same people and posts on them. Just join one near you, if you don't like it you can always use a different one later"

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[–] [email protected] 20 points 2 months ago (5 children)

It’s why my less “tech savvy” friends won’t join. They don’t understand what federation is, and No they don’t want to take 2 minutes to learn.

It’s annoying, but it’s reality. People don’t understand the whole different servers thing, federation, and how to pick one.

I realize marketing isn’t a strong suit (nor should it be), but I’m proposing two solutions (well maybe not solutions, but something to help):

  • A quick animated video showing the benefits of Lemmy and how this all works (if it hasn’t already been done yet)

  • A service that basically simplifies and centralizes the signup process to one screen. During server selection, users can see the most populated servers and click on them to learn the specific rules for the server, etc.

Idk, maybe we already have all this…or this is just complicating the issue. Or maybe we only want people willing to take 2 minutes to learn about how it all works. Tbh that’s a pretty good natural filter for the types of users I want to be interacting and discussing with.

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[–] [email protected] 20 points 2 months ago (5 children)

I've decided this is good and want a Lemmy that is restricted to just the nerdiest of nerds. These little spaces are cool without all those horrible reddit users.

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[–] [email protected] 19 points 2 months ago (18 children)

IMHO, the UX is bad, but the user base is also repellant. It's further left than Reddit so most people who jump in bounce right off. That's going to be difficult to change organically. Especially because most users respond to this with "good." So there's definitely no appetite to appeal to a wider audience. I predict Lemmy will become increasingly ideologically partisan and isolated.

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[–] [email protected] 19 points 2 months ago (3 children)

but it feels like old reddit

Yes, and that's a good thing.

There are lots of Lemmy apps that display posts in different ways. If you want "bells and whistles", then find an app that gives you that.

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[–] [email protected] 19 points 2 months ago (2 children)

Better UX than Reddit, they even point out that it’s like old.reddit instead of the trash UX they have now

It’s just dismissive to get people to agree without looking

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[–] [email protected] 18 points 2 months ago (6 children)

Which server do you want to use is like asking "Do you want Gmail, Outlook or Yahoo for email?" it really isn't that big of a deal, but maybe people these days have a hard time doing that too...

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[–] [email protected] 17 points 2 months ago (5 children)

I assumed (probably incorrectly) that users would be visiting Lemmy via apps, so the UX would depend on which app they used.

I don't know. I have a soft spot for Lemmy. The interactions here seem more genuine less about updoots.

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[–] [email protected] 16 points 2 months ago (8 children)

Yea getting into Lemmy is confusing. I only use sync because it's easier, I have no idea how to even access it on desktop. It definitely needs some QoL improvements before I can really start recommending it to people

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[–] [email protected] 16 points 2 months ago* (last edited 2 months ago) (2 children)

The main reason why I still prefer Reddit, is content. Even though I am subscribed to similar subs/communities/magazines/whatever on Reddit/Lemmy, my Reddit home screen is filled with interesting content compared to Lemmy. And, I never had to ban/hide anything/anyone on Reddit.

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[–] [email protected] 16 points 2 months ago (4 children)

The fediverse being "endless wars about who is federated" is not really true, is it?

Sure not everyone is federated with everyone else, but legacy social media is federated with nobody at all. Federation is the entire point of the Fediverse, you connect with people you want to connect with and you don't connect with people you don't. It's as simple as that.

Plus, do people really want to be on a single platform with everyone else in the world? Because that's a big part of what broke the internet in the first place...

99% of users are going to check out when you ask them what server to join.

I'm so sick of this dumb ass argument...

People who complain about "servers" need to tell me what they think "the internet" is. The existence of servers didn't stop online video games, email or discord/slack from catching on with hundreds of millions of people, so why is it suddenly a problem when it comes to the Fediverse?

Onboarding obviously needs to be better, but I'm going to be totally honest honest here: I don't think these are legitimate, actionable or useful critiques.

These are merely excuses from people who are addicted to legacy social media and who don't give a shit that the internet is owned and controlled by a few rich corporations.

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[–] [email protected] 16 points 2 months ago (3 children)

"Wah wah it's so hard to pick a server!"

JUST LIKE EMAIL YOU NITWIT!

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